This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
WHAT ARE SHIPPING TIMES AND COSTS?
WHAT PAYMENT METHODS CAN I USE?
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
You must inform us your intention to return the product within the first 7 days of the receipt of your order. Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund. If the goods are faulty, you are entitled to a full refund provided you haven’t “accepted them”. This means that you have had time to inspect the goods and reject them. You must still inform us as soon as possible (this is no later than 7 days after receiving the goods). Refunds will be charged back to the original form of payment used for purchase – it can take up to 3-5 business days for the refund to appear on your account. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. Buycosmetix.com will be happy to compensate for the cost of return if the product is damaged in transit or faulty. We will ask you to return the goods to the given customer service address at your own cost. We suggest that you do this with a reputable courier in order to ensure this can be traced and will be delivered to the address on time and safely. Once the product is received, we will investigate the product and issue a full refund. Shipping payment may be deducted from the total refund if the product is not faulty but the customer simply changed their mind. A full refund otherwise will be issued upon receipt and inspection of the product if the product was faulty.